INTRODUCTION PROCESS
Imperial Canine is a home boarding facility, meaning your dog(s) are boarded in our home with our own two dogs. We are not a kennell. For this reason all dogs must be friendly towards other dogs and well socialised. We cater for small and large dogs.
All new dogs will be subject to a structured introduction process with our two dogs, this takes place on the first day’s day care. If you would like to view our faciity prior to making a booking, you are welcome by appointment, however we ask that you do not bring your dog at this stage.
REQUIREMENTS
We require a minimum of 2 days day care per month to become a client. This is to ensure our dogs have a familiar bunch of regular dogs. unfortunately we cannot accomodate one-off’s.
For Overnight boarding, we can accomodate new clients subject to availability.
For new dogs, a day’s day care is required prior to overnight boarding bookings to allow us to assess behaviour. For bookings of more than 3 nights, a trial night is required.
DAYCARE TIMES
Daycare times are between 8.30am - 6pm. Morning times can be flexible upon request if you require an early drop off.
Late pick-up after 6pm is charged at £10 per hour up to 3 hrs where you will be charged the overnight boarding rate of £70.
PAYMENT TERMS
Services are payable in advance for the month ahead. You will recieve an invoice via email which is payable by 1st of the following month.
CANCELLATIONS
4 weeks notice must be given to cancel overnight boarding bookings
48hrs notice must be given to cancel day care bookings