INTRODUCTION PROCESS

Imperial Canine is a home boarding facility, meaning your dog(s) are boarded in our home with our own two dogs. We are not a kennell. For this reason all dogs must be friendly towards other dogs and well socialised. We cater for small and large dogs.

All new dogs will be subject to a structured introduction process with our two dogs, this takes place on the first day’s day care. If you would like to view our faciity prior to making a booking, you are welcome by appointment, however we ask that you do not bring your dog at this stage.

REQUIREMENTS

We require a minimum of 2 days day care per month to become a client. This is to ensure our dogs have a familiar bunch of regular dogs. unfortunately we cannot accomodate one-off’s.

For Overnight boarding, we can accomodate new clients subject to availability.

For new dogs, a day’s day care is required prior to overnight boarding bookings to allow us to assess behaviour. For bookings of more than 3 nights, a trial night is required.

DAYCARE TIMES

Daycare times are between 8.30am - 6pm. Morning times can be flexible upon request if you require an earlier drop off.

Late pick-up after 6pm is charged at £10 per hour up to 3 hrs where you will be charged the overnight boarding rate of £70.

VACS, WORMING, FLEA / TICK TREATMENT

We require dogs to be fully vaccinated adequately wormed and have recieved Flea / Tick treatment prior to boarding at Imperial Canine. We will ask for either a vaccination certificate or your vet records.

FOOD

Unfortunately we cannot accept Raw food at Imperial Canine

PAYMENT TERMS

Services are payable in advance for the month ahead. You will recieve an invoice via email which is payable by 1st of the following month.

CANCELLATIONS

4 weeks notice must be given to cancel overnight boarding bookings

48hrs notice must be given to cancel day care bookings